Job: Home Loan Specialist

Exciting Opportunity

Excellent work environment

Great career opportunities

Location:Sydney , NSW Australia
Job Type:Full-Time
Rate/Salary:Market Rate
Reference:LZMS-2020-017
Call:(02) 8001 6478
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Home Loan Specialist

Exciting Work Environment

Long Term Career Opportunity


We have a fantastic opportunity for a motivated and driven Home Loan Specialist to join our team. Our client is looking for a Digital Home Loan Specialist with lending customer experience in retail mortgages.

You will provide service and build relationships with current and prospective customers in the home lending space.


The Role

  • Provide inbound/outbound support about the product during all steps of the customer’s journey
  • Assist with digital loan application processes and underwrite loans
  • Resolve customer issues and other enquiries
  • Complete loan applications, payments, repayments and arrears management, mortgage variations, and act on fraud alerts
  • Flexibility to work on a roster system, Monday to Friday


Your Skills & Experience

  • You must have a passion for customer service, and be a strong communicator with proven negotiation experience.
  • Proactive at solving problems and achieving desired outcomes
  • RG 146 qualified with at least 2 years experience in retail mortgage lending and sales/customer service in a call centre
  • Knowledge of NCCP, Privacy, Debt Collection, and AML/CTF Acts

If you would like to be part of an exciting work environment with long term career opportunities, please apply now or email your CV to team@ebr.com.au




This advert was posted by CRIS. http://cris.cloud
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