|Location:||Sydney , NSW Australia|
|Call:||(02) 8001 6478|
Home Loan Specialist
Exciting Work Environment
Long Term Career Opportunity
We have a fantastic opportunity for motivated, driven and Home Loan Specialist to join the team. Our client is looking for a Digital Home Loan Specialist with lending customer experience in retail mortgages.
You will provide service and build relationships with current and prospective customers in the home lending space.
What you will be doing:
· Provide inbound/outbound support about the product during all steps of the customer’s journey
· Assist with digital loan application processes and underwrite loans
· Resolve customer issues and other enquiries
· Complete loan applications, payments, repayments and arrears management, mortgage variations, and act on fraud alerts
· Flexibility to work on a roster system, Monday to Friday
Skills and Experience:
· You must have a passion for customer service, and be a strong communicator with proven negotiation experience.
· Proactive at solving problems and achieving desired outcomes
· RG 146 qualified with at least 2 years experience in retail mortgage lending and sales/customer service in a call centre
· Knowledge of NCCP, Privacy, Debt Collection, and AML/CTF Acts
If you would like to be part of an exciting work environment with long term career opportunities, please apply now or email your CV to email@example.com
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