Current opportunity

Home Loan Specialist

Location: Sydney , NSW, Australia
Job type: Full-Time
Rate / salary: 20000 - 24999
Reference: PSMS-2020-002

Scan job URL Apply now

Why consider this role

Fantastic Team Environment
Great opportunity
Immediate Start

Home Loan Specialist

Exciting Work Environment

Long Term Career Opporutnity

Our client is looking for a Digital Home Loan Specialistwith lending customer experience in retail mortgages.

You will provide service and build relationships with current and prospective customers in the home lending space.

Duties

· Provide inbound/outbound support about the product during all steps of the customer’s journey

· Assist with digital loan application processes and underwrite loans

· Resolve customer issues and complaints

· Complete loan applications, payments, repayments and arrears management, mortgage variations, and act on fraud alerts

· Flexibility to work on a roster system, Monday to Friday

Skills and experience

· You must have a passion for customer service, and be a strong communicator with proven negotiation experience.

· Proactive at solving problems and achieving desired outcomes

· RG 146 qualified with at least 2 years experience in retail mortgage lending and sales/customer service in a call centre

· Knowledge of NCCP, Privacy, Debt Collection, and AML/CTF Acts

If you would like to be part of an exciting work environment with long term career opportunities, please apply now or email your CV toteam@ebr.com.au

This advert was posted by CRIS. http://cris.cloud

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