Job: Australia Operations Lead

Role: Australia Operations Lead

This is a fascinating opportunity for you to reach a new height in your career. This position is ideal for ambitious leader who strives for greatness and has a determination to prove themselves on a global scale.

Our client is a successful company in the digital telecommunication industry. Founded and grounded in Singapore, they are passionate about offering the digital consumers more user-friendly mobile experiences and making a difference in the global telco industry. As the Australia Operations Lead, you will be working on significant projects across different teams.

Ideally, we are looking for

• Extraordinary analytical skills
• Great attention to details
• An effective, decisive and responsible team player
• A strategist and planner with the confidence to challenge the status quo to redefine better work processes

Your responsibilities include

     ● Planning and taking actions to boost profitability and also productivity throughout operations, billing, and customer services. 


     ● Delivering customer success using a scientific and metrics-based approach measured through NPS program 


     ● Directing a team at management level 


     ● Developing the operations team and implementing workflow optimising management strategies to obtain fast order processing, accurate inventory control,
cost-efficient shipping and effective processing of returns 


     ● Taking advantage of technology offerings to achieve more efficient reporting and tracking capabilities and substantial ROI

     ● Effectively and frequently contact with executive team and cross functional heads of department to ensure that the operational priorities are aligned with company direction

     ● Efficiently teaming up with procurement manager, inventory personnel, and logistics manager
to ensure proper inventory levels

     ● Constantly coaching and empowering all team members



     ● Managing departmental budget

     ● Prioritizing projects by importance and highest ROI

Don’t let this amazing working opportunity slips away, if you are uncertain that you are a great fit for this role, apply anyway!

Our agency guarantees that all applications made to our advertised positions are 100% confidential and all candidates are met with before submitting details to any of our client base. Applicant resumes will not be passed onto a 3rd party without your prior consent.

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