A new opportunity has risen for an enthusiastic Mandarin speaking BDM with fx experience to join a leading global payment and risk management solutions firm based in Sydney. You will join a specialist team offering a wide range of global payment and foreign exchange services, including foreign currency drafts, wire transfers and risk management tools.
What you’ll be doing
- Developing and maintaining client relationships
- Identifying business opportunities through sourcing prospects and evaluating their foreign exchange needs; researching and analyzing to ascertain actual opportunity
- Identifying new leads for expansion and developing new ways to grow businesses through identifying needs within the foreign exchange space
- Managing client relationships via CRM system and ensuring all pertinent information is updated in the system
- Harvesting sales channels within sales region as per the regionalized strategy and target markets. This activity includes, but is not limited to: Business Network ,Exhibitions and Specific sponsorship events
- Selling client’s solution using consultative approach, namely following a 5 step sales process to understand fully the client’s needs, presenting solutions based on these needs and fully explaining the company’s value proposition and online platform
- Managing client onboarding in line with regional requirements and complete full customer handover as per Sales to RMT handover process
- Ensuring all internal processes and SLAs are followed to ensure exemplary customer experience- escalates issues to appropriate manager and follows up on all required actions
- Maintaining quality service by establishing and enforcing organization standards
- Maintaining professional and technical knowledge by benchmarking state-of-the-art practices, attending educational workshops, reviewing professional publications,establishing personal networks and participating in professional societies
- Contributing to team effort by accomplishing related results as needed
- Conducting extensive market research In order to have an understanding of how a brand can be positioned in a certain industry. This involves keeping track of competitors’ product developments and marketing strategies, as well as identifying purchase patterns and emerging trends
- Reviewing spending habits, marketing efforts, values and risk as well as analyzing current business practices to identify where clients can make a substantial difference
- Reporting weekly sales numbers to Regional Manager and updating team on performance
- Adhering to the performance criteria as outlined in the Sales Scorecards
What you’ll need
- Excellent communication skills both verbal and written
- Ability to speak fluent Mandarin is a must!
- Professional approach to prospective clients coupled with active listening skills and an inquisitive nature
- Ability to work as part of a team towards specific sales goal
- University or college degree
- Proficiency in Microsoft Office products, Excel databases and CRM systems
- Previous experience in outbound B2B phone marketing or sales
- Substantiated interest in FX services and products, the foreign exchange markets and the SME business sector
- Ability to navigate corporate structures to identify decision makers
- High degree of self-motivation and focus as well as effective organizational and time management skills
If this role interests you, what are you waiting for? We can’t wait to hear from you!Apply today!
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This advert was posted by CRIS. http://cris.cloud