Job: Colocation Desk Side Support

We are seeking 5 full days colocated deskside support for our global client. Junior candidates are welcome to apply. 

What you will be doing

• PC issue troubleshooting (by hotline/remote in) and inquiry
• Users mailbox issues troubleshooting
• Physically setup and install new PC/laptop/monitor/desk phone for users
• Install new PC software/company application/anti-virus for users
• Install/replace PC hardware for users (e.g. graphic card, RAM card)
• Install additional IT peripherals (e.g. printer/headset/webcam/docking)
• Update PC’s operation system/software/anti-virus to latest version
• User desk cable re-organization and tidy up
• Work with client’s IT team for requested tasks
• Mobile device and application basic installation and troubleshooting

What we would like to see from you

• Proactive attitude 

• No experience is required to be successful in this role 

• Good communication skills

Our agency guarantees that all applications made to our advertised positions are 100% confidential. Applicant resumes will not be passed onto a 3rd party without your prior consent.