Job: Junior IT Support Technician

An amazing 12-month contract opportunity has arisen for entry level IT support technician. Please refer for the descriptions below to determine if you are the best fit!

Responsibilities

• PC issue troubleshooting (by hotline/remote in) and inquiry
• Users mailbox issues troubleshooting
• Physically setup and install new PC/laptop/monitor/desk phone for users
• Install new PC software/company application/anti-virus for users
• Install/replace PC hardware for users (e.g. graphic card, RAM card)
• Install additional IT peripherals (e.g. printer/headset/webcam/docking)
• Update PC’s operation system/software/anti-virus to latest version
• User desk cable re-organization and tidy up
• Work with client’s IT team for requested tasks
• Mobile device and application basic installation and troubleshooting

Requirements

• 2-3 years' experience in desk side support highly desirable; however entry-level candidates are encouraged to apply

• Exposure to Windows Active Directory environment

• Willingness to learn and a proactive attitude 

• Good communication skills

Our agency guarantees that all applications made to our advertised positions are 100% confidential. Applicant resumes will not be passed onto a 3rd party without your prior consent.